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Responsible Gambling

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We want you to have a great experience when you join our site by playing games and chatting to friends. However we at Roger’s bingo take responsible gaming very seriously; one thing we don’t want anyone to experience is regret, the regret of not staying in control while gaming. You will enjoy your time at Rogers more if you keep in check the amount you wager and make sure you do not gamble more than you can afford.

To help YOU stay in control and play responsibly we can assist you in the following ways:

Self Exclude: If you would like to be self excluded from the Rogersbingo website you will be required to contact the Support Team by live chat or telephone. The self exclusion will be implemented on your account as soon as possible but within 24 hours. If you would like to play on the website again you will be required to contact the Support team. The Support team will reinstate your account after a period of 7 days following the end of the self-exclusion period. Alternatively when you request self exclusion you can provide a date at which you would like to reopen your account. Permanent self exclusion can be implemented by contacting customer support. In the case you request your account to be permanently self-excluded in support of Responsible Gambling, your account may not be reopened.

 
 
Set a deposit limit on your account: by setting a maximum amount that you can deposit in a day/week/month you will be able to control your deposits and keep them at a level that suits you. Once set, a deposit limit can only be changed by contacting the Rogers Bingo Support Team by live chat or telephone. Once you have made your request it will take 7 days to be implemented on your account.

Set a deposit limit on your account: by setting a maximum amount that you can deposit in a day/week/month you will be able to control your deposits and keep them at a level that suits you. Once set, a deposit limit can only be changed by contacting the Rogers Bingo Support Team by live chat or telephone. Once you have made your request it will take 7 days to be implemented on your account.

Stake/Betting Limits: If you wish to control your spending, we offer you the ability to limit the amount you can stake/bet in any period. If you would like a stake/betting limit to be applied to your account, kindly do so by contacting our customer service by live chat. The limits requested by you will be applied as soon as possible and implemented within 24 hours. You can request to reduce the limits applied to your account at any time and the reduction will be implemented within 24 hours. To increase the limits applied to your account a 7 day period will apply, allowing for a 'cooling-off' period. For example, if you would like to set a £100 per week stake/betting limit, simply contact one of our friendly live chat agents to request a stake/betting limit and your stake/betting limit will be implemented within 24 hours.


To Self Exclude please contact our friendly team who would be happy to help you.

It is illegal for anyone under the age of 18 to open an account or to gamble. Rogers Bingo regards any infraction of this law very serious. Anyone under the age of 18 found to be using this site will have any winnings forfeited and maybe reported to the police. If we suspect that an account holder is under the age of 18 we reserve the right to suspend any play and any withdrawal from an account until proof of age has been verified.
If you share your computer with others who may be under the age of 18 we would like to recommend the following companies who provide a filter so that you can control who has access to what on the web.
www.cyberpatrol.com
www.netnanny.com
www.surfcontrol.com
www.cybersitter.com


If you are concerned that you may have a gambling problem, here you will find a link to a self assessment questionnaire which should help to give you more clarity on your own personal situation.

http://www.gamcare.org.uk/online_self_assessment.php
http://www.gamblersanonymous.org/20questions.html


If you, at any time suspect that you may have a gambling problem, we recommend the following:

If you are resident in the UK:
Contact GAMCARE for confidential counselling.
Their telephone which is local charge rate is: 08456000133  
Or visit their website: www.gamcare.com

Available Internationally:
Visit the site for Gamblers Anonymous, where you can find information about the nearest support group for where you live. www.gamblersanonymous.org