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Customer Care?!:
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TOPIC: Customer Care?!:

Customer Care?!: 2 years, 6 months ago #486

  • Macbeth
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Last Edit: 2 years, 4 months ago by Macbeth.

Re: Customer Care?!: 2 years, 6 months ago #487

  • Gordon57
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Last Edit: 2 years, 4 months ago by Gordon57.

Re: Customer Care?!: 2 years, 6 months ago #496

Hi everyone and thanks so much for keeping the improvement topic alive!

It's our goal as your furry friends to be a big part of the community - we really value community here. That's why we've created a forum, a community, have live support all the time, have a telephone number at any hour, offline support systems, email, carrier pigeons, and chat hosts. Ok, I made up the carrier pigeon part.

Macbeth, could our responses to your support tickets have possibly gone into your junk mail or spam folder? I just had a look and all your support tickets were responded to. You can also let me know what the issue was and I can have the response resent to you as well - I hope that helps

Gordon57, please let one of our friendly customer care staff in Live Chat know and they'll see why you're not getting through on the phone.

As always, please keep the improvement topic going! And happy holidays and all the best for a new year!

- Your furry friends at Rogers Bingo

Re: Customer Care?!: 2 years, 6 months ago #634

  • CH STEVEN
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Live chats manage a lot of conversations we apologize for any delay, but for sure they will be more than happy to help
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