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Withdrawal 1 year ago #5219

dhill01834 OFFLINE Fresh Boarder Posts: 4 Karma: 0	Hi - How long does a withdrawal sit as created? Other sites pay this back straight away back to your card. Why does it just sit there as created? I have emailed but got no response. I hope it is not going to sit there for days and days, like I have read has happened to other people.
	Reply Quote The following user(s) said Thank You: kengamman

Re: Withdrawal 1 year ago #5229

dhill01834 OFFLINE Fresh Boarder Posts: 4 Karma: 0	Well I have to say as I first time to this site, I am very dissapointed with the lack of communication. I sent an email yesterday over 24 hours and no response. I have not had this from other sites. I have also had no response on this board.
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Re: Withdrawal 1 year ago #5233

CH MARIE
OFFLINE
Platinum Boarder
Posts: 420
Karma: 12

Hello dhill01834

Keep in mind that Payouts take anywhere from 48 hours to 7 business days to take place due to our security and anti-money laundering regulations.;

Having said that: I strongly recommend you to contact LIVE HELP on main page (left hand side) they are able to check on your account and give you more details about the status of your withdraw.

For security purposes we do not provide specific information about our players account/deposit/withdrawal process here at the Discussion boards or the chat rooms

No worries, you will get your winnings dhill01834

Good Luck on Bingo !!!

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Re: Withdrawal 1 year ago #5242

DSCBingo
OFFLINE
Platinum Boarder
Posts: 803
Karma: 356

Hi DHill,

You may depending on how much your withdrawal is be asked for identification this only happens once, due to anti money laundering laws etc. If you goto live help they can advise you where to send in your ID.

The first withdrawal is by far the worse try not to panic though as you will get your winnings. Normally winnings are into your account within the 7days once all id checks have been made.

DSCBingo

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Re: Withdrawal 1 year ago #5244

dhill01834 OFFLINE Fresh Boarder Posts: 4 Karma: 0	Hi Thanks for the above, I already was pre warned about ID, so I have already sent it, but as yet had no response at all. I wish someone from accounts would look at it, and process my withdrawal. Its not a massive amount, but its no fun just sitting there waiting for someone to action.
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Re: Withdrawal 1 year ago #5301

kengamman NOW ONLINE Fresh Boarder Posts: 1 Karma: 0	reading your comments I notice some of you have been waiting a day or so for your winnings, well take heart my friends,this guy has been waiting THREE WEEKS for my little win on the slots,and the communication is hopeless even by phone. does any one care,is this some ones idea of a joke,or is it a new customer care policy
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